1. Provide examples of major KM objectives and how specific KM initiatives can be
implemented to address them.
2. Illustrate the major elements of a KM strategy and discuss the processes involved
in each step.
3. Outline the key steps in the evolution of an innovative new idea and the institutionalization of a best practice that forms the object of reuse.
4. Discuss and evaluate the different approaches that may be undertaken in order to
achieve an optimal balance between creativity and organizational structure.
5. List the different types of knowledge assets that result from KM initiatives.
