Define the problem that you face here and identify your first steps in resolving this potential problem?

Answer the following questions using the scenario above. You will provide 1 paragraph for each question. Be sure to include the question in your responses.
Define the problem that you face here and identify your first steps in resolving this potential problem?
Outline some possible options for resolving the situation and choose the best solution for all involved.
What are the negative and positive spin-offs of this solution?