Discuss how organizations can improve their agility through strategy, commitment to customers, and use of technology

1 Define the fundamental characteristics of organization structure.
LO 2 Distinguish among the four dimensions of an organization’s vertical structure.
LO 3 Give examples of four basic forms of horizontal structures of organizations.
LO 4 Describe important mechanisms used to coordinate work.
LO 5 Discuss how organizations can improve their agility through strategy, commitment to customers, and use of technology