In the professional profile in Chapter 16, Alicia Greco-Walker
discusses some of the challenges facing sport organizations in terms of facility and event management.
Given that technology has become a major factor in revolutionizing the field of facility and event management, what types of changes have occurred due to its advancement?
How can you utilize the new technologies to improve the experience of consumers at events?
Tips for this week’s written assignment:This week’s material focuses on effective communication strategies and event management. Your assignment asks you to consider some of the challenges of event management and how new technologies can be used to mitigate some of these challenges.
Feel free to relate your response to event management in a fitness setting if that is your interest. Oftentimes, client retention has less to do with the results that the client is getting and more to do with their perceived experience at the gym. Thus, this week’s material has a lot of relevance to managing a fitness facility.