Read the case “Managing People” and indeed chapter 1, to be able to analyze the case.
Marriott: HR Practices Result in Engaged Employees and Satisfied Customers Read the case.
Do you think Marriott is meeting its principal of “Take care of associates and they will take care of customers?” What about its core value of putting people first? What evidence can you provide? Using these core questions as guide, answer all 4 questions on HRM at Marriott.
