Effective Communication
Create a portfolio of communication documents based on one of the scenarios by doing the following:
A. Compose an email to internal staff by doing the following:
1. Discuss two advantages of the product.
2. Discuss two disadvantages of the product.
a. Explain how to mitigate the disadvantages of the product discussed in part A2.
B. Compose an informational email to external stakeholders (e.g., investors, shareholders) that discusses two distinct organizational and/or financial impacts the product will create.
C. Compose a consumer-facing blog post by doing the following:
1. Highlight three distinct benefits of the product.
2. Explain what sets this product and/or business apart from others in the industry.
D. Compose a persuasive letter to the business partner by doing the following:
1. Discuss one challenge in meeting production needs.
2. Describe your solution to mitigate the challenge discussed in D1.
3. Explain how the business partner will benefit from using the approach described in D2 to meet production needs.
E. Compose responses to the customer complaint about the product by doing the following:
1. Develop a public response for publication on the company’s social media page that acknowledges the customer complaint and improves the company image.
2. Develop a direct private message with a proposed remedy to the customer.
F. Explain how to overcome two potential biases (e.g., prejudice, discrimination) using culturally competent strategies that will help improve stakeholder communication.
G. Explain how to mitigate two potential intercultural differences (e.g., ethnocentrism, stereotyping) found in stakeholder communication.
H. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
I. Demonstrate professional communication in the content and presentation of your submission
