Communicating in Groups and Teams
9.1 Distinguish between the different types of groups.
9.2 Describe the punctuated equilibrium model of group development.
9.3 Show how role requirements change in different situations.
9.4 Demonstrate how norms exert influence on an individual’s behavior.
9.5 Show how status and size differences affect group performance.
9.6 Describe how issues of cohesiveness and diversity can be integrated for group
effectiveness.
9.7 Contrast the strengths and weaknesses of group decision making
