Discuss the six models of problem-solving approach that are useful for public service reform

Management by Geoffrey

Assignment Instructions:

  • Log in to Saudi Digital Library (SDL) via University’s website
  • On first page of SDL, choose “English Databases”
  • From the list find and click on EBSCO database.
  • In the Search Bar of EBSCO find the following article:

 

Title: Towards “Cognitively Complex” Problem Solving: Six Models of Public Service Reforms (Case Study).

Author: Willy McCourt

Assignment Questions: (Marks 15)

Read the above case study and answer the following Questions:    

 

Question 1: What do you understand by the Cognitively Complex Problem-Solving method used in this case study/ (250-300 words) (3-Marks).

 

 

Question 2: Discuss the six models of problem-solving approach that are useful for public service reform (250-300 words). (3-Marks).

 

Question 3: What are the expected problems in public service reform, and suggest a suitable solution? (250-300 words) (3-Marks).

 

 

Question 4: Why capacity building is a distinctive feature of public administration at various organizations in many countries? (250-300 words) (3-Marks).

 

Question 5: What is your learning from this case study and how it is beneficial for you? (250-300 words) (3-Marks).