In chapter 2, you learn about Emotional intelligence and its four domains. Reflect on a recent time your lack of (self-awareness or self-management) led you to make a poor decision. Describe what happened.

Management by Geoffrey

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Chapter 2 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition  McGraw-Hill Education.

Watch the short video at the following link

Incivility – Disrespect at work place. – YouTube

Test your Knowledge (Question):

  • In chapter 2, you learn about Emotional intelligence and its four domains. Reflect on a recent time your lack of (self-awareness or self-management) led you to make a poor decision. Describe what happened.
  • After watching the video, summarize some forms of workplace incivility.