What was the problem at WCBA? Using SLII as a basis, what would you advise Caldera to do differently at the station? Based on SLII, what creative schemes could Caldera use to reduce FCC infractions at WCBA?

Review Case Study 5.2: “Getting the Message Across” on pages 121-122 of Northouse.

What was the problem at WCBA?
Using SLII as a basis, what would you advise Caldera to do differently at the station?
Based on SLII, what creative schemes could Caldera use to reduce FCC infractions at WCBA?
Reference:
Leadership: Theory And Practice – 9TH 22
by: Northouse