Better Health Services for Veterans : An Analysis of the Veterans Choice Program
What impact did the VA Choice Program have on veterans’ satisfaction in seeking health care with non-VA providers?
How did the choice program improve the health outcomes and patient satisfaction among VA Healthcare enrollees?
How familiar are you with the Veterans Choice Act or VCA? Did you sign-up to receive healthcare services outside of VA through the Veterans Choice Act or VCA?
Tell me about your reasons for signing up/not signing up for health services through VCA?
Of these reasons, which are the most important to you or had the greatest influence on your decision?
How do the healthcare services you receive in VA compared to those you receive outside of VA?
Are there steps that you take, as a patient, to help your VA providers and non-VA providers talk to each other about your care?
How do your different providers from inside and outside the VA talk with one another? (Stroupe et al., 2019)
