Identify the benefits, quantitative and qualitative, of your “improved” process.

PARM2.2
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CASQE Page 3 of 4 Unit Specification – Collaborative/PG/Flexible
Use systems and scenario thinking. 1
Engage with stakeholder/interdisciplinary perspectives. 1
Description of
each element of
Assessment
1. The individual assignment for this module is an extended project. It accounts for 100% of total unit mark, so it should be detailed, analytical and contain data, facts and figures. Note that it should be analytical and not merely contained at the descriptive level.
Directions …..
A. Select an operation (a process) with which you are familiar. The process could be one from a past or current place of work, one you have experienced as a customer or client, or one you are able to observe and collect data from. Introduce this process appropriately.
B. Produce a detailed map of the current process (a “current state map”), populated with appropriate data, with explanatory notes and
a key to the symbols used.
C. Analyse the process for possible improvements, using operations management tools, techniques and frameworks; produce a “future state map” of the redesigned process, and provide recommendations with related implication for the implementation of the process redesign.
D. Identify the benefits, quantitative and qualitative, of your “improved”
process.
(3000 words)