Explain which Operations Management practice this article is most closely associated with

write a brief introductory “executive summary” identifying the organization, the challenge and the current state of affairs. Remember to include a link to the article for easy reference.
Explain which Operations Management practice this article is most closely associated with
Summarize the problem and the impact that the tools had (or could have had) in addressing it
Explain how this example can be used as a lesson in your own organization to either point to an area of opportunity for a similar win, or to warn of a potential risk that could have significant impact on your business, if left unaddressed