Companies must have appropriate governance and accountability frameworks in place to reassure consumers that they take such risks seriously.
Is there a transparent process for selecting YouTubers that should appear in the annual celebration video?
What is the accountability system involving AI-human interactions for content review?
Has the company provided a timely and adequate explanation of the incident and what process and procedures are put in place to avoid such ‘errors’ in the future?
Under what circumstances would the company be liable to penalties? Is this waived or covered already in the YouTuber agreement?
Using the analytical framework in Figure 4, we conducted a preliminary
assessment of AI’s impact for technology companies (Appendix 1).
