Suppose you bought a new washing machine from ABC Ltd Company. The washing machine is not functioning properly; write a claim letter to a company asking them to compensate you for the defective washing machine

Management by Geoffrey

Part 1(10 Marks)

Suppose you are going to start a new business venture and you have to submit a detailed business plan to your investors. Prepare a detailed business plan, covering all the components.

Part 2 (5 Marks)

1. Suppose you bought a new washing machine from ABC Ltd Company. The washing machine is not functioning properly; write a claim letter to a company asking them to compensate you for the defective washing machine. (2.5 Marks)

2. Now, assuming you are the claims supervisor in that company,what communication channel would you choose and why? (2.5 Marks)