Video A: ERP Failure Case Study – Hershey’s
https://www.youtube.com/watch?v=41Q9RokhKAM
Video B: Lessons from Revlon’s SAP Implementation Failure
https://www.youtube.com/watch?v=v2Qwt_MFpcY
Watch both videos and answer the following questions:
1. Describe the impact (or consequences) of the ERP implementation failure:
a. For Hershey’s
b. For Revlon
c. Identify and discuss similarities.
2. Describe the reasons (or causes) of the ERP implementation failure.
a. For Hershey’s
b. For Revlon
c. Identify and discuss similarities.
3. Describe the lessons learned from the ERP implementation failure.
a. For Hershey’s
b. For Revlon
c. Identify and discuss similarities
4. More specifically about planning for an ERP implementation, what have you learned from these two failur