Interactive Learning Activity
Explain the trade-offs associated with richness, control, and constraints when choosing a communication channel.
Apply principles for writing effective emails.
Explain how to handle emotion effectively in online communications.
Describe strategies for effective instant messaging in the workplace.
Describe strategies for managing digital message overload.
Explain principles for effective phone conversations and video conferences.
- Chapter 7 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition Mc Graw-Hill Education
- Watch the short videos at the following link:
- 8 Email Etiquette Tips – How to Write Better Emails at Work – YouTube
- Chapter 7, you learn about the principle of creating an effective email. Write a sample email following the principle that you have learned.
Answer the question in the test your knowledge section.
Post your answer in the discussion board using the discussion link below (Week 5:Interactive learning Discussion)
Do employers have a responsibility to alert other employers to an employee’s wrongdoing by supplying an unfavorable reference? Why or why not? Discuss the conflict between community responsibility and self-protection.
