Describe the methods for collecting diagnostic data.

Management by Geoffrey

Diagnostic data

  • Describe the methods for collecting diagnostic data.
  • Understand the primary techniques used to analyze diagnostic data.
  • Outline the process issues associated with data feedback.
  • Describe and evaluate the survey feedback intervention.

Required Readings:

Chapter 6: Collecting, Analyzing, and Feeding Back. Diagnostic Information.

TEXTBOOK: Cummings, T., & Worley, C. (2015). Organization development and change. (10th ed.). Stamford, CT: Cengage Learning. ISBN#: 13 9781133190455 (print), ISBN#: 13 9781285800967 (e-text).