Consumer Protection
Describe the role of the Federal Trade
Commission (FTC) and the major enforcement
sanctions that it may use.
• Describe the role and workings of (1) the Consumer
Product Safety Commission (CPSC) and (2) the
Consumer Financial Protection Bureau (CFPB).
• Explain the principal provisions of the Magnuson-
Moss Warranty Act and distinguish between a full
and a limited warranty.
• Describe what information a creditor must provide a
consumer before the consumer incurs the obligation.
• Outline the major remedies that are available to a
creditor.
