Read I Never Wanted to Be a Supervisor, (p.130), Good Food Case, and Old Housekeeper Case (Home/Week 7/Canvas) and answer on the following questions for EACH case:
- What are the symptoms indicating on the case problem(s)?
- What is the root of the problem?
- What is your recommended solution?
Read “How Chipotle CEO Brian Niccol is transforming the employee experience in Business Insider: https://apple.news/ArU18ErysTZGPp1-KyAFnRgLinks to an external site.
and Wave of Job-Switching Has Employers on a Training Treadmill at https://www.nytimes.com/2023/01/03/business/economy/job-turnover-productivity.html?smid=nytcore-ios-share&referringSource=articleShareLinks to an external site.
article and answer on the following questions:
- What were the three major points you learned and why did those points resonate with you? Explain.
- What points or information you found questionable or disagree with? Explain why.
- Based on what you have learned, what will you do as a hospitality and tourism student or a professional? For example, will you, in some way, behave differently? Will you do further investigations or readings? Are there things you will observe more closely or in a different way?
