Describe process thinking and system boundaries. Explain how the process view of business is cross-functional.

Process-Flow Analysis

Describe process thinking and system boundaries.
Explain how the process view of business is cross-functional.
 Construct a process flowchart for a given process.
 Analyze a process by asking a wide variety of questions informed
by the process flowchart.
 Calculate process-flow capabilities using analytics.
Explain the principles of process redesign.