1.Identify the major parts and limitations of the
traditional performance management process.
Discuss the features of a continuous performance
management process and why companies are
adopting this approach.
Discuss the six purposes of performance
management.
Identify the five criteria for effective performance
management systems
Discuss the five approaches to performance
management, the specific techniques used in each
approach, and the way these approaches compare
with the criteria for effective performance management systems.
Choose the most effective approach to performance measurement for a given situation.
Discuss the advantages and disadvantages of the different sources of performance information.
Choose the most effective source(s) for performance information for any situation.
Discuss the potential advantages of social performance management and electronic monitoring
for performance management.
Distinguish types of rating errors, and explain how to minimize each in a performance evaluation. Conduct an effective performance feedback session.
Identify the cause of a performance problem.
