Title: Does the required skill set of a Food & Beverage employee change, based on the type of
business and the type of service that the food and beverage operation utilizes?
This assignment will require you to compile a Student Journal (learning log), through summarising what you
have learned in class and your past experiences, either from your time working in Food & Beverage or from
your observations as a customer.
Your task is to compare a variety of Food & Beverage businesses with regards to the types and styles of
service offered and how the required hard and soft skill sets required of the employees changes according
to the level of service offered.
You must include personal reflections and link your work to industry discussion.
• Consider the appropriate content available on Moodle and experiences.
• How can you apply what you have learned in the future?
• What are your personal reflections?
You must reference your work accordingly, by providing both in-text citations and a reference list
containing a minimum of 5 references at the end, which must follow IHM’s UWTSD Harvard Referencing
Guide (this can also be located on Moodle, under the Module Information tile).
Microsoft Word settings:
Please use:
• Arial Font 12
• Justify Text
• 1.5 line spacing
Wordcount: 750 words + – 10%. You must display your wordcount on your cover page.
