Explain the term robust design.
Explain what quality function deployment is and how it can be useful.
What is reverse engineering? Do you feel this is unethical?
What is the purpose of value analysis?
What is life cycle assessment, and what is its overall goal?
Explain the term “three Rs” and how the three Rs relate to sustainability.
a. Select an electronic device you are familiar with. What standard feature does it have that was once a “wow” feature? What “wow” feature does it have that you think will soon be a standard
feature on new versions?
b. Answer part a for a service you are familiar with.
Describe some of the trade-offs that are encountered in product and service design.
Who needs to be involved in the design of products and services?
How has technology had an impact on product and service design?
