MGT421
Chapter 2 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition McGraw-Hill Education.
Watch the short video at the following link
Incivility – Disrespect at work place. – YouTube
Test your Knowledge (Question):
- In chapter 2, you learn about Emotional intelligence and its four domains. Reflect on a recent time your lack of (self-awareness or self-management) led you to make a poor decision. Describe what happened.
- After watching the video, summarize some forms of workplace incivility.