How can barriers to process improvement, such as staff reluctance to change, lack of capital, technological barriers, or clinical practice guidelines, be overcome?

1. How do you determine which process improvement tools should
be used in a given situation? What is the cost and return of each

approach?

2.
Which process improvement tool can have the most powerful impact,
and why?

3.
How can barriers to process improvement, such as staff reluctance
to change, lack of capital, technological barriers, or clinical practice

guidelines, be overcome?

4.
How can the electronic health record or other digital technologies be
used to make significant process improvements for both efficiency and

quality increases?

5.
Describe several places or times in your organization where people or
objects (paperwork, tests, etc.) wait in line. How do the characteristics

of each example differ?