What could JCPenney have done better?

Other by Geoffrey

Based upon the information in the Week 5 PowerPoint on Nazi Germany and the Janssen (2013) article addressing Volkswagen’s use of forced labor during WWII and VW’s connection to the Nazi regime. Briefly respond to the following prompts:

  1. Do you feel JCPenney followed Janssen’s four principles of CHR? Why or why not?
  2. What could JCPenney have done better?
  3. Identify a recent example of an organization that has faced (or is facing) an issue of collective memory and recommend how they might use CHR practices to improve their reputations.
  4. In what ways can our Christian faith intersect with Janssen’s four principles?

Reminder: Janssen’s (2013) four principles of CHR include: (1) respect of victims; (2) expressed remorse; (3) accountability; and (4) commitments to justice (p. 70).