Since workplace conflicts are inevitable, learning to deal with them in a healthy way is crucial. When conflicts are mismanaged, they negatively affect workplace productivity, but when handled in a respectful and positive way, they provide an opportunity for growth, ultimately enhancing employees’ productivity. This week, you will learn common conflict resolution techniques and skills that will enhance their abilities to successfully manage and resolve conflicts in workplaces.was setting up the Standard Oil Company, he said, “ The ability to deal with people is as purchasable a commodity as sugar or coffee,
- Write a 2-page essay illustrating 5 major conflict resolution skills you learned from this week’s reading resources.