In particular focus in on these areas:
1.) Leadership Skills and Behavior
What are the mission, objectives and priorities of the organization? How are these communicated?
How are management techniques and theories incorporated into leadership activities?
How does leadership analyze problems, promote solutions and encourage decision making?
2.) Engaging Culture and Environment
Does the organizational climate encourage transparency, mutual trust and focus on service improvement?
Does it encourage teamwork and support diversity?
Does the organizational culture encourage a high level of employee commitment by communicating a compelling organizational vision and goals?
Does leadership hold themselves and others accountable for surpassing organizational goals?
3.) Leading Change
Does leadership promote ongoing learning and improvement?
Do they respond to the need for change and lead that process?
4.) Driving Innovation
Does leadership encourage diversity of thought and support innovation, creativity and improvement?
