Task 1: Professional discussion (2.1 – 2.3)
You will need to work in small groups for this part of the assessment. Each group will be given a case study. In your groups you will need to prepare a professional discussion which will take place with your lecturer. This discussion must include:
How multi agency working could support the service user identified in the case study
Each member of the group will need to research the role of a social work professional and discuss how they could support the service user
Why communication is vital when supporting service users
You will need to write a brief report evaluating your own performance.
Task 2: Booklet (1.1, 1.2, 3.1, 4.1, 4.2)
You have been asked to produce a booklet for new colleagues regarding effective communication within the team. In your booklet you must include:
A summary of effective communication skills
Discussion of two reasons for effective communication skills in social work practice
Discuss the importance of equality in communication in the client/professional relationship
Analysis of two situations which may give rise to conflict
Proposed and justified strategies to manage or resolve the two situations
