Relate the paper to Artificial Intelligence in social media
Impact of social media think deeply what is the impact. Explain and what to expect from that.
Social media is a communication tool that you can use in order to approach people or connect between people and the thing with SM is something you cannot control. Mention about negative and positive impacts of SM.
Who are the policymakers we are talking about in the paper? In what level are they corporate (the give orders) or business (sub-managers) or even functional (sub-unit managers) levels.