- P-O-L-C framework
Discussion Questions
1. How might the implications of the P-O-L-C framework differ for an organization like Goodwill Industries
versus a firm like Starbucks?
2. What are Goodwill’s competitive advantages?
3. Goodwill has found success in the social services. What problems might result from hiring and training the
diverse populations that Goodwill is involved with?
4. Have you ever experienced problems with discrimination in a work or school setting?
5. Why do you think that Goodwill believes it necessary to continually innovate?