A Practical Guide and Interpersonal Violence
Briefly explain the S‐TLC system for dealing with conflict situations.
Define assertiveness and explain its role in the confrontation process.
List the six steps in constructive confrontation.
Correctly create a four part I‐statement.
Explain what it means to take a creative approach to resolving conflicts.
Apply at least two different creative methods to the analysis of a particular conflict you are experiencing
