C. Write a reflection paper (suggested length of 4-6 pages) discussing how to use social and emotional intelligence power skills to handle difficult workplace situations and implement joy in the workplace by doing the following:
1. Describe, using scholarly sources, how advanced professional nurses can manage difficult workplace situations by using each of the following social and emotional intelligence power skills:
• self-awareness
• self-management
• interpersonal communication
• executive function
• social awareness
2. Describe how you, as an advanced professional nurse, would use two of the social and emotional intelligence power skills in the workplace to achieve each of the following results:
• a professional presence
• enhanced mindfulness in healthcare
• a positive social presence to promote a sense of caring and belonging
• a culture of joy to solve the problem of incivility in the workplace and initiate organizational change
3. Discuss how you, as an advanced professional nurse leader, would implement the four steps from the “IHI Framework for Improving Joy in Work” (see Supporting Documents) in the workplace, including one strategy for each of the four steps
