1. What other strategies might you employ in dealing with Margret or your own moody boss? Are there any actions or behaviors you should avoid?
2. What can Ted and Seeru do to help themselves not catch their boss’s negative
emotions and moods, and cope with the emotional stress and turmoil working for
Margret causes?
3. Why do you think working for Margret is so emotionally stressful?
4. Think about the legal and ethical ramifications of the behavior of bosses like Margret.Organizations in the United States have the legal obligation to provide safe
workplaces, including ones that are safe from harassment. What would you do if you
were Margret’s boss or another leader in the organization, and why do you think she
wcgoas even hired for this position?
Why do you think working for Margret is so emotionally stressful?
CASE STUDY 3.1: Managing Your Boss’s Moods and Emotions
