What are the most important knowledge assets at Dirt Bikes?
What functions and employee positions are responsible for creating, distributing, and using these knowledge assets? Are all of these assets explicit knowledge?
What knowledge from outside the organization is required by the company?
Are there other knowledge assets that are needed but not currently available?
How could the following employee groups benefit from knowledge management: designers and engineers, product development specialists, marketing specialists, sales department staff and representatives, managers?
Describe the kinds of knowledge management systems that would be most valuable for each of these groups. What information would each of these systems provide?