List and define the four elements of communication.
Identify the methods for effectively communicating with others.
Apply knowledge of proper communication methods to client and colleague interactions in a veterinary practice.
Determine the importance of using and observing verbal and nonverbal communication.
Prepare oneself to work with clients and coworkers as part of the patient care team.
Establish adequate communication skills for use in a veterinary setting.
Instructions
Describe techniques for being a good listener. What can you do to clarify what a client or coworker is saying to you? Also, describe some ways you can communicate clearly so a client or coworker will not only listen to you but fully understand what you’re saying.
