Describe the software application. Indicate what it is used for, who the target users are and the context of use. Include screen grabs, pictures or diagrams.

Management by Geoffrey

Human-Computer Interaction for Organisations

USING MICROSOFT TEAMS AS THE SOFTWARE APPLICATION,

Question 1
Describe the software application. Indicate what it is used for, who the target users are and the context of use. Include screen grabs, pictures or diagrams.
(10 marks)
Question 2
Select a particular area of concern for the application for investigation and redesign. Explain the issues and problems, applying cognitive theories and design guidelines, principles or standards. Include clear screen grabs for illustration.
(20 maRKS)
Question 3
Select either user research or evaluation method(s) to obtain feedback and reactions from at least FIVE (5) users regarding the issues that you have selected to investigate. Describe the method(s) that you have selected to obtain this feedback. Justify your selection. Discuss the results obtained. Formulate user requirements based on users’ feedback.
(25 marks)
Question 4
Using the results as a basis, propose how you would redesign the application to address the issues that you have identified. Justify your design using appropriate cognitive theories, design principles, guidelines or standards and based on an understanding of users’ needs and requirements. (20 marks)
Question 5
Create a medium fidelity prototype of your design. Attach pictures of your prototype. Your prototype must have sufficient details to allow you to conduct a usability evaluation. Briefly explain how you would use the prototype for evaluation and what metrics you would be collecting. (20 marks)