Case analysis

1. Characterize the company’s current KM status.
– Identify and describe some existing KM initiatives at the individual, group, and organization levels.
– How does the company perceive KM?

2.What does the company hope to achieve through knowledge management?
– What are their KM Objectives?
– What are the benefits the company expects to come from KM?
– What are some key enablers and obstacles that can help and hinder KM success?