In Chapter 18 of the textbook, read “Case in Point: Communication in the Age of Social Media” carefully. Then, write a short paper with your responses to the questions that follow the scenario.
Specifically, you must address the following rubric criteria:
Identify, with examples, at least two challenges faced by organizations and/or employees when dealing with social media.
Discuss your opinion on the incident with the conference attendees and explain how you would handle it.
Outline a social media policy for your team or organization.
